Privacy Policy

Last updated: April 8, 2025

1. Introduction

At Meroticket, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Data: Name, email address, telephone number, postal address, payment information, and any other information you provide when creating an account, purchasing tickets, or contacting us.
  • Usage Data: Information about how you use our website and services, including your browsing actions and patterns.
  • Device Data: Information about your device, such as IP address, browser type, operating system, and other technology on the devices you use to access our website.

3. How We Collect Your Information

We collect information through:

  • Direct interactions when you create an account, purchase tickets, or contact us
  • Automated technologies or interactions, such as cookies and similar tracking technologies
  • Third parties or publicly available sources, such as payment processors and analytics providers

4. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process your ticket purchases and send you confirmation emails
  • Communicate with you about events, promotions, and updates
  • Personalize your experience and deliver content relevant to your interests
  • Detect, prevent, and address technical issues and security breaches
  • Comply with legal obligations and enforce our terms of service

5. Disclosure of Your Information

We may disclose your information to:

  • Event organizers for the events you purchase tickets for
  • Service providers who perform services on our behalf
  • Law enforcement or other governmental authorities when required by law
  • Third parties in connection with a business transfer, such as a merger or acquisition

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access, update, or delete your information
  • The right to rectification if your information is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right to request restriction of processing of your personal data
  • The right to data portability
  • The right to withdraw consent

9. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@kycsoftnepal.com